Shipping and Exchange Policy
📦 Shipping
We only ship within Mexico 🇲🇽
Shipping cost: 120 MXN
Each bikini is handmade to order, so production time is 1 to 2 weeks.
Shipping time depends on Correos de México and may vary by location.
In case of delays by the shipping company, we appreciate your patience — we will follow up, but the times are not directly dependent on us.
If your package is lost, we take responsibility and will send a new item at no additional cost.
🧵 Handmade / Custom Orders
All bikinis are handmade, one by one, especially for you.
You can choose your color and some adjustments, making each piece unique.
🔄 Exchanges and Returns
Because each bikini is made to order:
- We do not accept returns, except if the product arrives damaged
- Exchanges are limited and reviewed on a case-by-case basis
- We do not guarantee exchanges for size or color once the order is placed
If you receive a damaged product, please contact us within the first 48 hours of receiving it.
💸 Refunds
We do not offer refunds.
If necessary, a product exchange may be offered.
🧼 Garment Care
To keep your bikini in good condition:
– Hand wash with cold water
– Do not tumble dry
– Avoid rough surfaces
– Dry in the shade
As a handmade garment, good care helps prolong its life.
🤍 Final Note
Each piece is made with care and designed to move with you.
If you have questions before ordering, write to us — we will be happy to help you choose what is best for you.